Congratulations! You’ve secured a phone interview for a job that really interests you. To make the most of that opportunity, it’s important to realize that not all interviews are equal and there are specific things you can do to effectively prepare. For a phone interview, it’s critical to identify unique opportunities and anticipate challenges in the areas of technology, connection, and the environment.
In terms of technology, rather than meeting in-person you will use technology to communicate. Connection in any interview experience is key, and since your interview will be a one-dimensional experience (as opposed to an in-person, three-dimensional experience), you must find ways to effectively connect, communicate your qualifications, and tell your story. And when it comes to environment, rather than meeting at an employer’s office you’ll physically be in an environment of your choosing. That all said, here are some tips for a successful phone interview.
1. Confirm you have adequate phone access/reception for the call. Take the call in a location where you know you will have a strong signal. If you have a landline (I know, not many people do), use it!
2. Conduct the call in a controlled environment with no distractions. Do not plan to conduct your interview in a common area or while traveling (car, train). Doing so can compromise your cell service and ability to control distractions (background noise, interruptions from children or pets, etc.), which can negatively affect your call.
3. Dress professionally, even though you will be on the phone and the interviewer can’t see you. It will set a professional and focused tone for your call.
4. Maintain great posture and positive energy. Since your interviewer can’t see you, your energy and voice (tone, volume, and speed) will be extra important in conveying your qualifications and interest in the position. Smile when appropriate, as it will come through in your voice and will help you connect with the interviewer.
5. Prepare your environment and resources. Have the job description, your resume, and other support materials handy so you can refer to them throughout the call. Take note of the following important watch-out! Many people don’t prepare as seriously for a phone interview compared to an in-person interview because they figure they can easily refer to materials since they’ll be out of sight of the interviewer. Even though you’ll have access to your notes and documents, prepare ahead of time so you won’t be fumbling around during the call.
Consider these tips and then practice your phone interview (with a friend or career professional) in order to feel confident and prepared before picking up the phone to connect with a potential employer. Good luck!